Logistics Operations Manager
6 dagen geleden
About Western Digital
Western Digital is a leading technology company that powers global innovation and pushes the boundaries of technology to make what you thought was once impossible, possible.
We are a company of problem solvers, and our technology has helped people achieve extraordinary things. From energizing the most competitive gaming platforms to enabling systems to make cities safer and cars smarter and more connected, we are fueling a brighter, smarter future.
We offer an expansive portfolio of technologies, storage devices, and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital, G-Technology, SanDisk, and WD brands.
About the Role
You will be part of the team of professionals responsible for the outsourced logistics centers operations and vendor-managed inventory hubs for strategic customers. You will maintain the best practice logistics vision, strategy, policies, processes, and procedures to aid and improve operational performance.
- Serve as the overall program lead for company separation initiatives in EMEA, working with business partners to identify requirements for the Flash business, including fulfillment, transportation, and trade compliance.
- Collaborate with IT and business to define the appropriate applications within the ERP ecosystem, develop an execution plan, and lead the implementation of above by leading a cross-functional team.
- Lead daily execution activities with 3rd party service providers independently and resolve various customer fulfillment exceptions by working cross-functionally with internal and external teams.
- Define requirements and lead testing and implementation of ERP-Systems/applications to meet Fulfillment business needs and drive automation initiatives.
- Identify inefficiencies and cost optimization opportunities and lead continuous improvement initiatives.
- Undertake ad-hoc queries and perform quantitative and/or qualitative analysis to resolve operational issues and drive operational excellence.
- Serve as owner of Fulfillment KPIs by analyzing supplier performance indicators, leading regular KPI reviews, and driving root cause and corrective actions with suppliers.
Requirements
REQUIRED:
- 5+ years of experience in supply chain management.
- 4-year college degree required.
- In-depth knowledge of various ERP systems (SAP/Oracle).
- Experience with EDI a plus.
- High level of proficiency in Microsoft Office Package (Excel – Advanced/Expert level, Word, Outlook, PowerPoint), Project Management tools.
- Experience in analyzing business processes, gathering and documenting business/system requirements.
- Ability to meet daily & weekly deadlines to achieve the departmental SLA's.
Skills
- Excellent oral and written skills in English.
- Must be a self-starter and can complete tasks with minimal direction/oversight.
- Concise/effective communication skills.
- Ability to work collaboratively across divisions, functions, and levels in a global organization.
- Excellent organization skills and effective time management skills to see tasks through to the end.
- Excellent analytical and problem-solving skills.
- Strong written and verbal communication skills with all levels of the organization.
- Interact and communicate effectively with internal customers, vendors, contractors, and management in a business professional manner.
- Candidate will be self-motivated, flexible, customer-oriented, resourceful, and enthusiastic.
- Interpret a variety of instructions provided in written, oral, or diagram form.
- Ability to work in a fast-paced environment while maintaining quality of work.
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