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Quality Assurance Specialist
2 maanden geleden
About the Role:
The Quality Controller will be responsible for ensuring that all products meet Tiffany & Co.'s quality standards and specifications. This includes coordinating and performing quality inspections and control of finished good merchandise, managing metal testing flows, and monitoring and analyzing results. The successful candidate will also be responsible for maintaining accurate and complete quality control data in JD Edwards Quality Management system.
Key Responsibilities:
- Coordinate and perform quality inspections and control of finished good merchandise to ensure products meet Tiffany & Co. standards.
- Manage metal testing flows and monitor and analyze results to implement corrective actions.
- Monitor and ensure that products have the right markings during inbound quality control, taking corrective action if necessary.
- Maintain average or better units per day for inbound quality control inspection and product evaluations, considering projects and special assignments.
- Record quality control data into JD Edwards Quality Management system and maintain accuracy and completeness of the data entry.
- Follow up stock repairs, record corrective actions on pieces in collaboration with Tiffany Service Center, and follow up delivery repairs.
- Quality control after repairs, stock entry, and assist product quality reviews.
- Utilize Tiffany & Co.'s Quality Assurance tools and software as needed.
- Monitor and consolidate data to build KPIs, participate in putting in place processes for repairs in the warehouse, and follow non-conformity processes for non-compliant merchandise within the warehouse.
- Adhere to all Tiffany & Co. workplace policies and procedures, maintain a good working atmosphere, and follow safety within the department by establishing, communicating, and maintaining appropriate and effective safety procedures.
Requirements:
- Bachelor's degree.
- 2 years Quality Assurance experience.
- Independent, self-starter, ability to work well in a fast-paced environment with a multifunctional and multicultural team.
- Jewelry knowledge.
- Proficient in English, written and oral.
- Proficient in MS Office tools, Excel, PowerPoint, and Word.
- Strong communication skills interacting with internal and external stakeholders.
- Ability to be flexible and manage changing priorities, with a strong sense of time management.
- Highly organized.
Preferred Qualifications:
- Graduate Gemologist and/or Graduate Jeweler.
- Work experience in JD Edwards or other enterprise system(s).
