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IT Specialist
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Customer Service Specialist
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Technical Support Associate
1 maand geleden
Job Summary: BeBee Professionals is seeking a highly skilled Technical Support Associate to provide exceptional technical assistance to customers and internal teams.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat
- Troubleshoot technical issues and provide solutions
- Document customer interactions and technical issues
- Monitor customer accounts and provide updates
- Assist with product testing and quality assurance
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service software and databases
- Ability to work independently and as part of a team
