Payroll Process Manager Dutch Onsite Hoofdorp

4 weken geleden


Hoofddorp, Noord-Holland, Nederland Genpact Voltijd

Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are inviting applications for the role of Process Owner HR Operations Payroll Assistant Dutch Onsite Hoofdorp to contribute to our objective 'Surprise Free Operations'. This role has the following sub-goals:

Responsibilities

To secure payroll process knowledge, identify possible risks in the payroll process, and act on them in a timely manner through mitigating measures and to identify possible optimizations and improvements.

As Process Owner Payroll, you are the link between the Genpact operations at the various locations and the various stakeholders of the customer. You ensure that an unambiguous working method is used within the various teams in the operation. Important aspects of your role:

Key Responsibilities

  • You are a knowledge holder of the daily processes;
  • You ensure consistency on the processes.
  • You oversee the entire process and ensure connection between the different teams;
  • You coordinate an unambiguous working method between the different countries;
  • You analyze and identify possible bottlenecks or problems in the process;
  • You interpret the process statistics on a daily basis and anticipate them with the right communication and actions;
  • You identify points for improvement in the processes and work together with Transformation Services to implement them;
  • You are a point of contact for the customer with regard to the daily operation.

Qualifications We Seek in You

Minimum Qualifications/Skills

  • You are able to make decisions quickly from different perspectives and within the set frameworks and think rationally;
  • Cooperation is not a problem. You can consult well with your colleagues, you can communicate openly and honestly, and sharing information proactively is the most normal thing in the world for you. You are reliable and willing to help – also outside your own team;
  • You are analytical and able to gather information from different places that you need to answer a question or handle a request;
  • Process-based working is your thing. You oversee everything in the process. You can work well within set frameworks and processes, but are curious and have the courage to think outside the comfort zone.

Preferred Qualifications/Skills

  • You have a very good command of the Dutch and English language and you can also switch between them;
  • You are no stranger to the HR and Payroll field, you are aware of relevant laws and regulations, and you understand how to read collective agreements;
  • You are analytically strong with a well-developed problem-solving ability;
  • You don't let setbacks or obstacles knock you out easily;
  • You are well able to receive feedback, regularly reflect on your performance, and you have a huge drive to grow;
  • You are curious and interested in learning a lot in every area within our services;
  • You are result-oriented and love change;
  • Experience in Payroll processes;
  • Experience working in a dynamic environment;
  • Experience working in projects is an advantage.

What We Offer

Attractive salary; stable job offers – employment contract; work in a multicultural environment; various trainings (initiating, soft skills); possibility of development; benefits (transportation allowance, annual performance bonus, collective discount on your health insurance)


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