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Sales Engineer for EV Charging Solutions
2 maanden geleden
Smappee is dedicated to promoting energy efficiency through innovative solutions. Our mission is to empower both businesses and individuals to manage their energy consumption effectively, reduce expenses, and support a sustainable future.
Role Overview:
We are seeking a Technical Sales Engineer to join our team in the Netherlands. In this role, you will act as a vital technical resource, ensuring that certified installers are proficient in Smappee's offerings while collaborating with various teams to address technical challenges swiftly.
Key Responsibilities:
- Product Support:
- Serve as a technical advisor for certified installers, providing assistance with complex installations and troubleshooting.
- Ensure installers possess a comprehensive understanding of Smappee's solutions, including system setup and integration.
- Conduct detailed analysis of technical issues, escalating complex problems to relevant internal teams.
- Work closely with cross-functional teams to ensure timely resolution of issues and maintain high satisfaction levels.
- Keep updated on Smappee's products and their compatibility with various systems to effectively assist customers.
- Technical Sales Support:
- Build strong relationships with certified installers, offering ongoing support and training.
- Collaborate with the sales team to understand customer needs and provide tailored technical solutions.
- Demonstrate the advantages of Smappee's products through technical presentations and consultations.
- Identify opportunities for certified installers to enhance sales efforts and provide post-sales support.
Qualifications:
- Bachelor's degree or equivalent experience in a relevant technical field.
- Strong technical skills with the ability to communicate complex concepts clearly.
- Customer-focused with a commitment to delivering exceptional service.
- Analytical skills for effective problem diagnosis and resolution.
- Ability to manage multiple projects and prioritize tasks independently.
- Fluency in Dutch and English is required.
- Familiarity with energy monitoring and renewable technologies is advantageous.
- Willingness to travel for training, customer visits, and industry events.
Benefits:
At Smappee, we foster a dynamic and flexible work environment that encourages personal growth and development. Here’s what you can expect:
- Opportunities for career advancement in a continuously evolving organization.
- Participation in team activities and company events.
- A competitive contract with benefits including allowances for travel and meals.
- Financial participation in the company's success.
- A role that contributes positively to the planet.
