Customer Support Specialist
3 weken geleden
We zoeken een Customer Support medewerker die graag deel uitmaakt van een effectief team dat samenwerkt voor een betere klantbeleving.
Wat ga je doen?- Je helpt cliënten met een (complexe) zorgvraag;
- Je verwerkt de bestellingen en vragen (deze komen vooral telefonisch binnen);
- Je verwerkt de aanmeldingen van nieuwe cliënten;
- Je verwerkt de vragen en klachten van de klant;
- Je verwerkt de bijbehorende documenten;
- Je draait mee in de 24/7 telefoondienst, eens per 8 tot 10 weken (vanuit huis).
- MBO 4 werk- en denkniveau is vereist;
- Je wil graag deel uitmaken van een effectief team;
- Kennis en ervaring met Word, Excel en Outlook is een pré;
- Je bent minimaal 32 uur beschikbaar.
- Een marktconform salaris op basis van ervaring;
- Directe deelname aan pensioenregeling;
- Uitkering van een 13 maand;
- 8% vakantiegeld;
- Reiskostenvergoeding;
- 28,5 vakantiedagen op basis van fulltime.
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