Senior SRE Engineer
3 dagen geleden
Our SRE Global team is responsible for rolling out global SRE practices to improve the reliability of ING's critical services worldwide. The 'Operational practices' team is responsible for defining and rolling out operational SRE practices like observability, major incident management, capacity planning & forecasting, reliability reporting & error budgeting.
Key Responsibilities
- You will develop, innovate, mature, and implement operational SRE practices and related IT processes across ING, in cooperation with entity-level SRE teams. Your overall purpose is to improve the reliability of our critical IT & business services.
- You will contribute as a reliability expert to key operational activities with a focus on services or incidents touching multiple Tech entities; this includes performing critical business service / critical chain reviews to identify weaknesses to be solved and supporting global major incidents (as expert), providing expertise to ensure high-quality root-cause analysis and ensuring follow-up of structural findings with Tech domains.
- Your initial focus will be to lead the development of ING's global observability strategy and ensure implementation across global platforms & services, global supporting tooling, and entities. You will operate in strong cooperation with involved Enterprise Architects, entity SREs & engineers, and the I&E monitoring team.
- Particular focus will be on observability of our critical business services (critical chains/global services with biggest availability issues - getting everything in place from availability of the critical service, chain monitoring/tracing to monitoring & alerting for critical components/applications). Later on, focus will also be on other practices.
- You will mature major incident management process (major incident mgt, problem mgt, post-mortem & root-cause analysis), mature capacity planning & forecasting practices, mature reliability reporting, and introduce error budgeting.
Requirements
- 10-15+ years in software engineering / IT operations and/or software architect roles
- Knowledgeable about technology in all levels in the technology stack (from infrastructure to front-end, from CI/CD to observability tooling) with expert knowledge & hands-on experience on one or more levels (infrastructure & back-end development and/or observability & CI/CD tooling).
- Tools: ING Private cloud or Public cloud (Azure or Google cloud) and related VM/container stacks & tooling; application-level technologies & tooling heavily in use at ING. spring boot; java / kotlin; pega; Lit-html; ING's API SDK; Azure DevOps; or configuring/building out a CoTS solution within ING; Prometheus / ELK stack / Tracing or ING's specific implementations (RTK2, Log4All, MDPL).
Benefits
- A salary tailored to your qualities and experience
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of your gross annual salary
- 8% Holiday payment
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
- Work Agile, so new ideas come to life faster
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