TOD'S Client Relationship Specialist

6 dagen geleden


Amsterdam, Noord-Holland, Nederland TOD'S Group Voltijd

**Company Overview:** TOD's Group is a renowned luxury fashion brand that prides itself on delivering exceptional customer experiences.

The ideal candidate will be responsible for welcoming and advising international and local customers, detecting and understanding their needs, and optimizing sales to promote the brand's image and standards.

Key responsibilities include:

  • Welcome and advise international and local customers
  • Detect and understand the customers' needs
  • Optimize the turnover
  • Promote the brand's image and standards/know the range/array of products displayed/offered
  • Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
  • Drive a high level of service through the development of client relationship/build customer loyalty

**Required Skills and Qualifications:

  • Luxury retail experience, preferably in leather goods/shoes
  • Dynamism, reactivity, service and result-oriented
  • Interest in fashion
  • Fluent English is essential and Dutch is desirable
  • Other languages a plus (Italian, French, Mandarin,...)

TOD's Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.



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