Customer Experience Manager

Customer Experience Manager - CyberWe are seeking a highly skilled Customer Experience Manager - Cyber to join our team at Trident Search. This individual will be responsible for ensuring the overall success of our customers throughout their journey.Customer Onboarding: Develop and execute strategies to onboard new customers efficiently.Account Management:...

About the CompanyQGROUP is a SaaS company founded in 2023, headquartered in Amsterdam. We specialize in software products with innovative solutions for consumer finance and financial leasing, enhancing customer experiences while improving operational efficiency.About the VacancyWe are seeking an experienced Customer Experience Manager to ensure our...

Works we are experts in our field, working without unnecessary bureaucracy and truly caring for each client. We develop projects in the fields of immigration, relocation, and payroll consulting, helping businesses hire talent globally and relocate employees to the Netherlands. We support the relocation of teams and entire companies, advising both employers...

At Parallel Consulting, we're seeking a Customer Experience Strategist to join our team in Amsterdam. As a key player in shaping our customer experience strategy, you will be responsible for analyzing and designing end-to-end customer journeys that meet customer needs and company objectives.Key Responsibilities:Customer Journey Mapping: Develop and...

Job TitleHealthcare Experience ManagerCompany OverviewBioTalent seeks a skilled Healthcare Experience Manager to support its Commercial Division.Job SummaryThis role requires effective customer engagement through various channels.The specialist will coordinate customer touchpoints through targeted marketing campaigns.Cross-functional collaboration is...

Position Overview We are looking for a Customer Experience & Customer Journeys Optimization Specialist to enhance customer interactions and optimize the end-to-end journey. This role focuses on analyzing customer behavior, identifying pain points, and implementing improvements to drive satisfaction, retention, and loyalty. The ideal candidate will work...

Company OverviewMomants is a cutting-edge company at the forefront of AI innovation in entertainment, conversational care, and commerce. Our mission is to revolutionize the way customers interact with our platform.Job DescriptionWe are seeking an experienced Customer Success Manager to join our team. As a key member of our customer success organization, you...

Customer Experience Specialist – Netherlands – Competitive Package I am currently supporting a global pharmaceutical company who are looking to onboard a permanent Customer Experience specialist to sit within their commercial division. Overview of responsibilities: Engages with assigned customers using an omnichannel approach, leveraging in-person...

Your RoleThe Senior Digital Operations Manager will optimize customer experience from checkout to delivery by monitoring performance of process, feedback from customers, error logs to identify opportunities for operational improvements.This role will also support projects as operational improvements are designed and implemented.You'll work alongside industry...

At AwareTM, we're on a mission to eliminate greenwashing in textiles. We've built the world's first Digital Asset Platform, transforming materials, certifications, and sustainability data into verified, tradeable tokens via blockchain. Our platform tracks materials in real time, providing irrefutable proof of traceability and powering Digital Product...

Job OverviewAt ASUS, we are seeking a highly skilled Cross-Functional Team Member to refine our processes and introduce automation. This role will focus on ensuring a seamless, data-driven customer experience.Key Responsibilities:Collaborate with cross-functional teams to optimize online and offline experiences.Analyze customer data to recommend process...

Head of Customer Experience Who we are: Here at NL.Works we are experts in our field, working without unnecessary bureaucracy and truly caring for each client. For us, this is more than just a business — it's a mission to make complex processes clear and to ensure that working with people is efficient and transparent. We develop projects in the fields...

Company Overview\We are ASUS, a leading technology company that empowers individuals to unlock their full potential. Our mission is to create innovative products and solutions that make a meaningful difference in people's lives.\Job Description\We are seeking a highly skilled CX & Journey Mapping Expert to join our team. The ideal candidate will have a deep...

Trident Search has an exciting opportunity with one of the fastest-growing cyber security start-ups in Europe. We want to speak with awesome Customer Success Managers who are looking to propel their careers. As our Customer Success Manager, you will play a crucial role in managing our clients customer base and supporting their growth. Your responsibilities...

**Job Overview:**AITO seeks a skilled professional to assume the role of Customer Insights, focusing on understanding customer needs and preferences in various European markets.Main Responsibilities:Spend considerable time in various European markets to gather insights into customer needs and preferences.Test competitor vehicles to collect data for...

As a key member of our team at IQ Fondsbeheer BV, the Client Experience Manager will play a crucial role in building and maintaining strong relationships with our clients. The ideal candidate will have 4-6 years of experience in client relationship management and possess excellent communication and interpersonal skills.Key ResponsibilitiesEngage with clients...

**Overview of the Role**As a Road Feeder Service Operations Associate, you will be responsible for supporting the execution of global initiatives and strategy within the Country, the Area, and the Global Network.**Key Accountabilities**Support customer service in customer query resolution and exception handling.Create and update shipping documents,...

Join Momants as a Customer Success Manager and Build the Future of AI in Entertainment, Conversational Care & Commerce Are you passionate about helping customers succeed and creating seamless onboarding experiences ? At Momants , we're transforming the entertainment industry , as well as conversational care and commerce , with cutting-edge AI...

Role OverviewThe Customer Success Associate DACH will play a critical role in ensuring a seamless and positive experience for German-speaking customers, helping them achieve their desired outcomes with our products and services.You'll work closely with clients to maximize their success, driving retention, satisfaction, and growth. This includes onboarding...

Job DescriptionWe are looking for a talented CX Design Specialist who can design and optimize customer journeys within our mobile app. You will work closely with cross-functional teams to ensure that our app meets both business goals and user expectations.Design and optimize customer journeys within our mobile app.Translate complex user needs into simple,...