Multilingual Customer Support Specialist for a Global Healthcare Company

7 dagen geleden


Heerlen, Limburg, Nederland Medtronic Voltijd

Careers that Change Lives


We are looking for a highly skilled and customer-focused professional to join our Specialized Services Customer Care team. As a Multilingual Customer Support Specialist, you will play a critical role in providing sales support and delivering exceptional customer experiences.



Job Summary

  • You will be responsible for supporting all day-to-day Order-To-Cash processes, including processing, monitoring, and following up on orders, as well as resolving disputes and addressing customer inquiries.
  • You will work closely with the sales team and customers to ensure timely resolution of issues and provide accurate information on lead times, shortages, and dispute solving.
  • Your operational support will have a direct impact on improving the lives of our patients, making it a rewarding and challenging role.


Requirements

  • Bachelor's degree (or at least MBO+)
  • Excellent verbal and written communication skills in English and Portuguese
  • 2+ years of experience in customer service and order management
  • Computer literacy (MS-Office Outlook, Excel, Word)
  • Strong sense of responsibility and flexibility to take on additional tasks when required
  • Able to prioritize and work under pressure/coping with stressful situations
  • Customer-focused and service-oriented


Benefits

  • Competitive salary: €45,000 - €55,000 per annum, depending on experience
  • Flexible working environment
  • Annual Incentive Plan percentage depending on company results
  • Pension scheme and group discount on healthcare insurance
  • Training possibilities via Cornerstone/Skills Lab
  • Employee Assistance Program and Recognize (our global recognition program)


About Us

At Medtronic, we are committed to inclusion, diversity, and equity (ID&E) and believe that everyone deserves equal opportunities. We strive to create a workplace where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute.



  • Heerlen, Limburg, Nederland Medtronic Voltijd

    We offer a competitive salary of €45,000 - €60,000 per year, depending on experience, to support our Specialized Services Customer Care team as a Global Customer Support Specialist. Located in Heerlen, the Netherlands, this role involves providing sales support and working in an international environment.This is a full-time position with flexible working...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    About MedtronicMedtronic is a leading global healthcare company working to improve the lives of millions of people around the world. Our mission is to alleviate pain, restore health, and extend life. We are committed to addressing the needs of more people, in more ways, and in more places.A Day in the LifeAs a Healthcare Support Specialist - Diabetes, you...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Are you a customer-focused professional looking for a challenging role in the healthcare industry? Medtronic is a world-leading healthcare technology company that offers a unique opportunity to drive customer experience through technology innovation. As a Customer Service Representative, you will play a crucial role in delivering exceptional customer service...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Medtronic is a leading global healthcare technology company, committed to improving the lives of people with chronic conditions. As a Diabetes Technical Support Specialist, you will play a vital role in delivering exceptional customer service and technical support to Medtronic Diabetes customers.We are seeking an experienced professional to join our team,...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Company OverviewMedtronic is a leading global healthcare company committed to improving the health of millions of people around the world. With a rich history of innovation, we are working to create meaningful innovations that transform the industry and drive patient care forward.Job DescriptionWe are seeking an experienced Diabetes Customer Service...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Empowering a Healthier Tomorrow\At Medtronic, we strive to revolutionize the healthcare landscape by addressing the diverse needs of individuals worldwide. As a critical member of our team, you will play a pivotal role in delivering exceptional customer support and ensuring seamless product experiences for our valued customers.\


  • Heerlen, Limburg, Nederland Q-Interim Voltijd

    Customer Service Specialist OpportunityWe are seeking an experienced customer service specialist to join our team in Heerlen, the Netherlands. As a key member of our international support team, you will be responsible for providing top-notch technical and general support to customers from various nationalities.About the RoleProvide helpdesk support and first...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change Lives: Medtronic is working to improve how healthcare addresses the needs of more people. As one company, we can accelerate and advance our ability to create meaningful innovations. This is the ideal opportunity to be part of our commitment to the health of others.Our team builds strong business relationships with hospital staff, medical...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Transforming Healthcare with MedtronicAt Medtronic, we're dedicated to improving the lives of people around the world through innovative medical technology. We're seeking a highly skilled Medical Device Support Specialist to join our team.About the RoleThis is a fantastic opportunity for an experienced customer service professional to utilize their language...


  • Heerlen, Limburg, Nederland Abbott Laboratories Voltijd

    About AbbottAbbott is a leading global healthcare company that empowers people to live more fully at all stages of life. With a diverse portfolio of life-changing technologies, we span the spectrum of healthcare, from diagnostics and medical devices to nutritional and branded generic medicines.Description of Assignment/ProjectThe specific details of the...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesAt Medtronic, we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to be part...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Medtronic. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. You will be the primary point of contact for our customers, handling inquiries, resolving issues, and providing...

  • Customer Service Specialist

    4 weken geleden


    Heerlen, Limburg, Nederland Q-Interim Voltijd

    Job Summary We are seeking a highly skilled Customer Service Specialist to join our team at Q-Interim. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients from various nationalities. Key Responsibilities • Provide technical and general support to customers via phone, email, or chat. •...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesMedtronic is working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. This is the ideal opportunity to be part of our...

  • Customer Service Specialist

    1 maand geleden


    Heerlen, Limburg, Nederland Q-Interim Voltijd

    Job Summary We are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients from various nationalities.Key Responsibilities Provide technical and general support to customers via phone, email, or chat....


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesAt Medtronic, we're committed to alleviating pain, restoring health, and extending life for millions of people worldwide. Join our team and be part of a healthcare technology company that's making a real difference.As a Medtronic Service Solutions Specialist, you'll play a key role in selling a broad range of services within the ENT...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesAre you looking for a versatile job in the medical technology industry?We offer a competitive salary and benefits package to all our employees:Flexible working environmentAnnual Incentive Plan % depending on company resultsPension scheme and group discount on healthcare insuranceTraining possibilities via Cornerstone/Skills...

  • Customer Service Expert

    3 weken geleden


    Heerlen, Limburg, Nederland Medtronic Voltijd

    About the RoleAs a Customer Service Expert at Medtronic, you will collaborate with global stakeholders to deliver exceptional customer experiences and drive business growth. This role is part of the Customer Care & Order Operations team, responsible for executing Order-To-Cash processes and driving operational excellence.Responsibilities- Analyze and resolve...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesAre you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment? To support our Specialized Services Customer Care team, we are currently looking for a full-time, customer-focused, and accurate Customer Care...


  • Heerlen, Limburg, Nederland Medtronic Voltijd

    Careers that Change LivesAre you looking for a versatile job in a world-leading healthcare technology company? Do you enjoy providing sales support and working in an international, inspiring, and dynamic environment? To support our Specialized Services Customer Care team, we are currently looking for a full-time, customer-focused, and accurate Customer Care...