Administrative Coordinator

About the Role

Rambus is seeking a highly skilled Administrative Assistant to join our team. As an Administrative Assistant, you will play a critical role in supporting our global customers and ensuring the smooth operation of our digital delivery processes.

Key Responsibilities

• Perform thorough research and analysis to identify potential export compliance risks and develop strategies to mitigate them.
• Collaborate with cross-functional teams to ensure accurate and timely delivery of digital products to customers worldwide.
• Develop and maintain detailed records of customer interactions, delivery status, and product configurations.
• Provide exceptional customer service and support through email and other digital channels.
• Work closely with technical teams to resolve customer issues and improve overall customer satisfaction.
• Stay up-to-date with industry trends and regulatory requirements to ensure compliance and best practices.

Requirements

• Bachelor's degree in a related field (e.g., business, international relations, or a related field).
• At least 5 years of experience in a technology company with a focus on digital delivery and customer support.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
• Proficiency in MS Office and other digital tools, with a strong understanding of data management and analysis.

About Rambus

Rambus is a global leader in the development of high-performance memory interface chips and Silicon IP. Our innovative products and technologies enable the creation of faster, more efficient, and more secure data centers and systems. We are committed to delivering exceptional customer service and support, and we are seeking a talented Administrative Assistant to join our team.