System Support Specialist

1 week geleden


NoordwijkBinnen, Zuid-Holland, Nederland Serco Voltijd
About Us

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA.

We have made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Our expertise in spacecraft management, ground systems and data processing has earned us recognition, including 'Best in Domain' awards from ESA. Our long-standing partnership with ESA reflects our commitment to excellence and innovation in the space sector.

What We Offer

Competitive Salary:

The estimated annual salary for this position is €60,000 - €80,000 depending on qualifications and experience.

Corporate Benefits Package:

We offer a comprehensive benefits package, including access to training, company events, and sport and social recreational facilities at ESTEC Escape Recreation Centre.

About the Role

We are seeking a System Support Specialist to join our team on site at our client, the European Space Agency ESA-ESTEC in the Netherlands, Noordwijk.

Main Responsibilities
  • Provide system support to ensure efficient operations of knowledge and quality systems within the organization.
  • Oversee the development and implementation of system procedures, ensuring compliance with industry standards.
  • Assist in quality control processes, ensuring all documentation is accurately maintained and meets the required standards.
  • Work closely with various departments to manage and improve knowledge-sharing frameworks and practices.
  • Conduct regular audits and reviews of system processes to ensure continuous improvement.
Requirements
  • Minimum Education: Bachelor's degree or equivalent with relevant experience.
  • Experience: Demonstrated experience in system management, knowledge-sharing platforms, and quality assurance processes.
  • Competences:
  • Strong analytical and organizational skills with attention to detail.
  • Experience with quality control processes and standards (e.g., ISO certifications).
  • Ability to collaborate with various stakeholders to improve knowledge management.
  • Familiarity with system management, audits, and compliance procedures.

Please note that all candidates must be EU nationals.



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