Customer Experience Coordinator

1 maand geleden


Deventer, Overijssel, Nederland beBee Professionals Voltijd

We are seeking a Customer Experience Coordinator to provide exceptional customer service and technical support to our customers. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong customer service orientation.

The successful candidate will be responsible for:

  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Troubleshooting customer problems and providing technical support
  • Documenting customer interactions and providing feedback to management
  • Identifying customer needs and providing solutions
  • Maintaining accurate customer records and updating customer information

The ideal candidate should have:

  • A Bachelor's degree in a related field
  • At least two years of customer service experience
  • Excellent communication and problem-solving skills
  • Strong customer service orientation
  • Knowledge of customer service software and databases

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