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Customer Service Specialist
2 maanden geleden
We zijn op zoek naar een enthousiaste stagiair(e) om ons Customer Services Center te versterken.
Wat ga je doen?- Je neemt klanten telefonisch mee in de wijzigingen vanuit TUI voor hun geboekte vakantie;
- Je staat paraat om de klant te assisteren bij eventuele problemen ter plaatse via ons noodnummer;
- Jij krijgt de kans om actief op zoek te gaan naar de perfecte oplossing voor onze klanten;
- Als onderdeel van het Webcare team ben je actief bezig met het beantwoorden van klantvragen op onze sociale mediakanalen;
- Tijdens calamiteiten als natuurgeweld, aanslagen, politieke onrust of klanten die het noodnummer bellen, ben jij het aanspreekpunt;
Stage lopen bij TUI brengt vele voordelen, extra's en fun met zich mee:
- Leren en ontwikkelen (online/offline);
- Kijkje in de keuken van een dynamische, internationale organisatie;
- Na inspanning komt ontspanning aan de hand van talrijke personeelsactiviteiten;
- Een leuke stagevergoeding van 350 euro op fulltime basis;
We zoeken een stagiair(e) die:
- Volgt een toeristische mbo-opleiding op niveau 3 of 4;
- Enthousiast en verantwoordelijk is voor een optimale klantervaring;
- Leergierig en servicegericht is;
- Stevig in zijn schoenen staat en effectief omgaat met uitdagende situaties;
