Customer Support Specialist Fashion

1 maand geleden


Nijmegen, Gelderland, Nederland Teleperformance Voltijd
Werk bij Teleperformance

Ben jij klaar om je carrière te starten, voort te zetten, of voor minimaal 6 maanden een nieuw avontuur aan te gaan in het zonnige Lissabon?

Je rol

Als Customer Support Medewerker bij Teleperformance ben jij verantwoordelijk voor het afhandelen van alle klantvragen, of het nu gaat om fashionadvies of hulp bij bestellingen.

Je taken
  • Zorgen voor een snelle en adequate reactie op klantvragen
  • Leveren van de hoogst mogelijke service
  • Ondersteunen van klanten via telefoon en schriftelijke communicatie
  • Handhaven van uitstekende kwaliteit en efficiëntie
  • Identificeren en verwerken van mogelijk frauduleuze bestellingen
  • Informatie verstrekken over verzending en levering
  • Klanten op hoog niveau adviseren
Waarom Teleperformance?

Met meer dan 40 jaar ervaring is Teleperformance een van de meest vertrouwde aanbieders van klantoplossingen wereldwijd.

Wat bieden wij?
  • Alles geregeld: wij vergoeden je reiskosten voor de heenvlucht en bieden de mogelijkheid om in een van onze gedeelde appartementen in Lissabon te wonen
  • Internationale carrière: werk voor een toonaangevende organisatie in de fashion in een multiculturele omgeving
  • Training en ontwikkeling: investering in jouw training en persoonlijke ontwikkeling met doorgroeimogelijkheden
  • Volledige zorg: privé ziektekostenverzekering vanaf dag één, en jaarlijkse retourvlucht naar jouw thuisland (binnen Europa)
  • Extra's: gratis Portugese taalcursussen, sportactiviteiten en georganiseerde evenementen

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