Sales Coordinator Position

7 dagen geleden


Amsterdam, Noord-Holland, Nederland Undutchables Voltijd € 3.300 - € 3.500

Job Overview

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The Sales Coordinator role is a critical position in our Sales, Service and Operations Planning department. As a member of this team, you will be responsible for coordinating sales activities, managing customer relationships, and ensuring timely order processing.

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Key Responsibilities

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  • Building and maintaining strong relationships with dealers through effective communication and trust-building strategies.\
  • Proactively handling customer complaints by providing solutions and alternatives and following up to ensure resolution.\
  • Managing the order cycle and ensuring accurate and timely processing of orders.\
  • Coordinating administrative tasks related to specification change requests, shipping schedules, customer complaints, insurance claims, letters of credit, and credit notes.\
  • Maintaining accurate dealer records and ensuring compliance with company standards.\
  • Working closely with the sales team to promote the company brand and assist with trade shows and exhibitions.\
  • Visiting dealers to communicate updates, provide support, and conduct training sessions (max. 2 times per year, for max. 2 days business trips).\
  • Actively promoting the company brand by assisting/representing the company at exhibitions, trade fairs/dealer meetings, etc. (usually 5 times per year, depending on the area).\
  • Collaborating with the logistics team to ensure smooth supply chain operations.\
  • Developing and implementing strategies to improve customer satisfaction and loyalty.\
  • Analyzing data to identify trends and areas for improvement in sales and customer service.\
  • Implementing process improvements to increase efficiency and productivity.\
  • Maintaining accurate records and reporting metrics to management.\
  • Providing input for future planning and budgeting processes.\
  • Other responsibilities as assigned by management.\

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