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Customer Service Representative

2 maanden geleden

Eindhoven, Noord-Brabant, Nederland Swatch Group Voltijd
Jobbeschrijving

We zijn op zoek naar een medewerker klantenservice voor ons hoofdkantoor in Eindhoven. Als klantenservice medewerker ben je het eerste aanspreekpunt voor onze zakelijke klanten en consumenten, voor verkoop, reparaties en after sales aangelegenheden.

Verantwoordelijkheden
  • Je werkt nauw samen met de medewerkers van de verschillende merken en winkels in Nederland.
  • Je werkt samen met de collegas van de afdeling Logistics en Finance.
  • Je werkt samen met ons hoofdkantoor in Zwitserland en de Customer Care afdelingen van andere Swatch Group (dochter)ondernemingen.
Requirements
  • Mbo werk- denkniveau;
  • Ervaring als medewerk(st)er Customer Care / Klantenservice / Customer Service binnen een internationale omgeving;
  • Proactief, zelfstandig en collegiaal;
  • Evenwichtige persoonlijkheid;
  • Relativeringsvermogen en (hierdoor) stressbestendig;
  • Uitstekende beheersing van de Nederlandse en Engelse taal in woord en geschrift;
  • Ervaring met Microsoft Office, met name Word en Excel. Ervaring met SAP is een extra voordeel.
Wat wij bieden

We bieden uitstekende arbeidsvoorwaarden en een marktconform salaris. Het gaat om een permanente functie, waarbij het dienstverband start met een tijdelijk contract dat wij bij goed functioneren uiteraard verlengen.