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Position Overview:
The Data Analyst for Capital Equipment (CE) and Customer Care (CC) will play a pivotal role in collaborating with the Analytics Product Owner and Business Analysts (BAs) to ensure the delivery of precise analytics to both internal and external stakeholders.
Key Responsibilities:
⦁ Convert data into actionable formats tailored to the requirements of our clients.
⦁ Collaborate with BAs and Product Owners to create experiences that fulfill customer expectations.
⦁ Partner with Data Engineers and Scientists to comprehend the creation of data assets/models and back-end algorithms, ensuring accurate and efficient output.
⦁ Continuously develop expertise in various analytical tools to empower users in leveraging our data, models, and algorithms effectively. Engage in external forums to explore best practices and innovative solutions that can enhance value.
⦁ Establish partnerships with IT, the CC and CE Automation teams, and other relevant parties to unlock new value opportunities.
Desired Attributes:
⦁ Demonstrates curiosity and seeks to understand the genuine needs of customers to provide optimal solutions.
⦁ Recognizes the significance of interactions in maximizing user insights and actionable outcomes.
⦁ Strives to simplify processes for users, promoting adoption and ease of maintenance wherever feasible.
Qualifications:
⦁ A technical degree in IT, Engineering, Sciences, or equivalent professional experience.
⦁ Proven experience in delivering data through various channels to address both simple and complex requirements.
⦁ Proficiency in Tableau, Power BI, or similar tools.
⦁ Experience in developing complex GUIs/interfaces is a plus.
⦁ Familiarity with AI tools for user interaction and front-end applications is advantageous.
Compliance Notice:
Boston Scientific maintains a workplace free from prohibited substances. Compliance with applicable laws regarding controlled substances is mandatory.
Health and Safety Requirements:
Certain positions may require proof of COVID-19 vaccination status, which will be communicated during the interview process. Boston Scientific is committed to adhering to all relevant health regulations and credentialing requirements.