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Product Lead

2 maanden geleden


Kerkrade, Limburg, Nederland Boston Scientific Voltijd
About the Role

The Product Lead will work closely with the Product Owner to represent the needs of the global Field Inventory Management (FIM) community, comprising approximately 5,500 users across all divisions. This role requires learning FIM business practices to articulate requirements into the gFIM platform.

Key Responsibilities
  • Identify business requirements, write and groom user stories, and validate product features and design.
  • Execute test scripts for Salesforce and integration releases during informal and formal user acceptance testing.
  • Communicate product updates to business stakeholders through various channels, including demos, release notes, training documentation/videos, and user guides.
  • Provide end-user support and escalate/manage unresolved issues, collaborating with other teams as necessary.
  • Facilitate train-the-trainer and end-user training sessions.
  • Resolve issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
  • Incorporate Agile, Lean, and User-Centered Design methodologies to execute on product development, implementation, and operations.
  • When applicable, create reports and dashboards in SFDC to show adoption, trends, etc.
  • Support team meetings (standup, grooming, retrospective, gFIM update) and help plan and facilitate stakeholder and end-user meetings/workshops.
  • Participate in global projects where applicable.
  • Stay current on new features, functionality, and application capabilities of SFDC to address business requirements.
Requirements
  • Bachelor's degree in Software Development, Computer Science, Business, IT, or a related field.
  • Experience in a similar role or relevant field.
  • Experience with agile frameworks.
  • Strong communication, collaboration, and presentation skills.
  • Outgoing and willing to interact with business, technical, and user stakeholders frequently.
  • Collaborative and flexible working with a diverse team.
  • Strong data analysis skills: able to collect and analyze business information and draw accurate conclusions.
Preferred Qualifications
  • Experience with JIRA.