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Key Holder

2 maanden geleden

Maastricht, Limburg, Nederland abercrombie-fitch-co. Voltijd

About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic brands aim to make every day feel as exceptional as the start of a long weekend.

Job Summary

We are seeking a Full-Time Key Holder to help drive our business through leadership and ensure a differentiated customer experience. As a Key Holder, you will be responsible for leading a team of associates to achieve operational tasks and procedures, while keeping the customer at the center of everything we do.

Key Responsibilities

  • Training and Development: Provide guidance and support to associates to enhance their skills and knowledge.
  • Customer Experience: Ensure a seamless and exceptional customer experience through effective communication and problem-solving.
  • Communication: Foster open and transparent communication among team members and with customers.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and ensure sales floor supervision to drive sales and customer engagement.
  • Asset Protection: Implement and maintain asset protection procedures to prevent loss and ensure a safe working environment.
  • Policies and Procedures Adherence: Ensure compliance with company policies and procedures to maintain a high level of operational excellence.

Requirements

  • At Least One Year of Customer Service Experience
  • Fluent in English and Dutch
  • Work Ethic
  • Assertiveness
  • Applied Learning
  • Attention to Detail
  • Analytical Skills
  • Adaptability / Flexibility
  • Multi-Tasking
  • Stress Tolerance

What We Offer

  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Definite Contract and Indefinite Contract*
  • Merchandise Discount
  • Meal tickets
  • Associate Assistance Program (AAP)
  • IOB - Individual development budget**
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Training and Development
  • Opportunities for Career Advancement
  • A Global Team of People Who'll Celebrate you for Being YOU

*Indefinite contract is available after two definite contracts of 90 and 180 days

**After one year seniority - euros/per month for associates with a contract of 16h or higher