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Design Professional for Digital Transformation

1 week geleden


Amsterdam, Noord-Holland, Nederland Cognizant Voltijd
Job Description

We are looking for a talented Service Designer to join our Moment team. As a Service Designer, you will navigate complex, high-impact projects ranging from digital and business transformation initiatives to the creation and delivery of innovative products, services, and digital platforms.

Your Key Responsibilities:
  • Partner with clients and cross-functional teams to design and implement holistic service experiences that align with business goals and user needs.
  • Create and refine service blueprints, customer journeys, and ecosystem maps to communicate end-to-end service designs.
  • Collaborate with multidisciplinary teams, including strategists, product designers, and developers, to ensure seamless project delivery.
  • Contribute to ideation sessions, workshops, and co-creation activities with clients and teams to define project vision and outcomes.
  • Advocate for user-centric design principles, balancing user needs with business objectives in all stages of the project lifecycle.
  • Stay abreast of industry trends and emerging methodologies to continuously refine and elevate the quality of service design deliverables.