Huidige banen gerelateerd aan Experience Driven Service Blueprinter - Amsterdam, Noord-Holland - Net2Source Inc.
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Experience Innovation Lead
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Experience Innovation Strategist
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Customer Experience
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Regional Customer Experience
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Regional Customer Experience
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Product Experience Expert
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Service Delivery Manager
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Experience Director
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Amsterdam, Noord-Holland, Nederland NL VoltijdRequired Skills and QualificationsProven experience in managing customer service or customer experience teamsReadiness to personally engage with clients, resolve complex cases, and handle strategic accountsTeam leadership experience, with a focus on building expertise and driving knowledge-sharing.description { display: block; }
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Head of Customer Experience
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IT Service Delivery Manager
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Customer Experience Specialist
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Amsterdam, Noord-Holland, Nederland BioTalent VoltijdCustomer Experience Specialist – Netherlands – Competitive PackageI am currently supporting a global pharmaceutical company who are looking to onboard a permanent Customer Experience specialist to sit within their commercial division. Overview of responsibilities:Engages with assigned customers using an omnichannel approach, leveraging in-person and...
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Customer Experience Specialist
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Amsterdam, Noord-Holland, Nederland BioTalent VoltijdCustomer Experience Specialist – Netherlands – Competitive PackageI am currently supporting a global pharmaceutical company who are looking to onboard a permanent Customer Experience specialist to sit within their commercial division.Overview of responsibilities:Engages with assigned customers using an omnichannel approach, leveraging in-person and...
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Director of Employee Experience
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Customer Experience Specialist
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Amsterdam, Noord-Holland, Nederland BioTalent VoltijdCustomer Experience Specialist – Netherlands – Competitive Package I am currently supporting a global pharmaceutical company who are looking to onboard a permanent Customer Experience specialist to sit within their commercial division. Overview of responsibilities: Engages with assigned customers using an omnichannel approach, leveraging in-person...
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Hospitality Experience Leader
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Head of Customer Experience
3 weken geleden
Amsterdam, Noord-Holland, Nederland NL VoltijdHead of Customer Experience Who we are: Here at NL.Works we are experts in our field, working without unnecessary bureaucracy and truly caring for each client. For us, this is more than just a business — it's a mission to make complex processes clear and to ensure that working with people is efficient and transparent. We develop projects in the fields...
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Head of Customer Experience
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Amsterdam, Noord-Holland, Nederland NL VoltijdHead of Customer ExperienceWho we are:Here at NL.Works we are experts in our field, working without unnecessary bureaucracy and truly caring for each client. For us, this is more than just a business — it's a mission to make complex processes clear and to ensure that working with people is efficient and transparent.We develop projects in the fields of...
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Experience Design Director
3 dagen geleden
Amsterdam, Noord-Holland, Nederland dotdotdash Voltijddotdotdash dotdotdash is a global experience innovation agency who help brands create new paradigms. By decoding early signals from technology, culture and human behavior, we embrace multi-sensory design, cutting-edge technology and business acumen to deliver ideas, products and experiences with lasting impact. Inspired by Morse code — a revolutionary...
Experience Driven Service Blueprinter
1 week geleden
Join us at Net2Source Inc. as a service designer lead where you will have the opportunity to make a meaningful impact on our service design activities. As a critical service design consultant, you will create impactful service blueprints, conduct customer and co-worker journey mapping, perform in-depth research, and foster collaboration with key stakeholders.
This consultancy role demands a proactive self-starter with the ability to take initiative and drive projects forward autonomously. Effective stakeholder management skills are essential for building and maintaining productive relationships across diverse teams and departments.
Main Responsibilities- Create comprehensive service blueprints to inform strategic decisions
- Conduct customer and co-worker journey mapping to identify areas of improvement
- Drive research initiatives to advance industry knowledge
Strong analytical capabilities are necessary for deriving actionable insights from complex data sets.