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Experience Driven Service Blueprinter

1 week geleden


Amsterdam, Noord-Holland, Nederland Net2Source Inc. Voltijd

Join us at Net2Source Inc. as a service designer lead where you will have the opportunity to make a meaningful impact on our service design activities. As a critical service design consultant, you will create impactful service blueprints, conduct customer and co-worker journey mapping, perform in-depth research, and foster collaboration with key stakeholders.

This consultancy role demands a proactive self-starter with the ability to take initiative and drive projects forward autonomously. Effective stakeholder management skills are essential for building and maintaining productive relationships across diverse teams and departments.

Main Responsibilities
  • Create comprehensive service blueprints to inform strategic decisions
  • Conduct customer and co-worker journey mapping to identify areas of improvement
  • Drive research initiatives to advance industry knowledge

Strong analytical capabilities are necessary for deriving actionable insights from complex data sets.