Customer Support Specialist

5 dagen geleden


Utrecht, Utrecht, Nederland Undutchables Voltijd
Job Description

We are seeking a highly skilled Customer Support Specialist to join our team at Undutchables. This role involves managing domestic and international orders for French-speaking markets.

As a Customer Support Specialist, you will be responsible for coordinating with internal teams to ensure smooth order processing. You will also be required to update customers and the sales team on order status and key details.

The ideal candidate will have excellent communication skills and a professional level of English, both in speaking and writing. Additionally, they should have a strong understanding of customer service principles and be able to work effectively in a fast-paced environment.

Responsibilities:

  • Manage domestic and international orders for French-speaking markets
  • Coordinate with internal teams to ensure smooth order processing
  • Update customers and the sales team on order status and key details
  • Handle order entry, export documents, and stock issues
  • Perform general administrative tasks

Requirements:

  • 1+ year experience in a similar role in a B2B environment
  • Excellent level of French (C1-C2)
  • Professional level of English (both in speaking and writing)
  • Excellent communication skills
  • Living in Utrecht area or surroundings and having a valid work permit for the Netherlands

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