Technical Support Specialist
4 weken geleden
We are seeking a highly skilled Technical Support Specialist to join our team at Trinamics Beheer B.V. The ideal candidate will have a strong background in technical production environments and experience with trouble-shooting, analyzing problems, and determining solutions.
Main Responsibilities
- Provide quality solutions for technical disturbances to secure delivery performance of our Twinscan systems.
- Support the output versus planning end-to-end, including first-line hands-on trouble-shooting support for volume production within Twinscan Factory and third-line support for the install organization.
- Plan analyses and solutions of problems, including consequences for Volume Production and field operation problems.
- Monitor the quality and timing of problems and their implementation, including technical realization.
- Transfer knowledge to Volume Production and actively seek knowledge within Pilot production.
Requirements
- Higher Technical College/Technical University Graduate (Mechanical/Mechatronics/Electronics/Physics).
- Hands-on experience in a technical production environment.
- Preferably experience with trouble-shooting, analyzing problems, finding root-cause, and determining solutions.
- Knowledge of quality improvement methods.
- Knowledge and experience with (technical) project management.
- Experience in problem analysis of products and processes.
What We Offer
- Involved in the production of one of the state-of-the-art high-tech machines.
- Opportunity to get a permanent contract after a year.
- A lot of growth opportunities once you gain experience.
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