Hospitality Operations Supervisor

3 weken geleden


Amsterdam, Noord-Holland, Nederland W Amsterdam Voltijd
Key Responsibilities

  • Supervise daily operations of W Lounge, In Room Dining and Banqueting to ensure luxury service and on-brand experience.
  • Ensure compliance with policies, procedures and standards.
  • Communicate and cooperate with other departments for smooth operations.
  • Run administrative duties, including scheduling, stock counts and HR tasks.
  • Motivate team members to achieve excellent performance and enforce discipline when required.
  • Ensure service standards and operating procedures are followed.
  • Personalize Whatever/Whenever service to create memorable experiences for guests.
  • Maintain a clean environment.
  • Work in a fast-paced environment under pressure with loud music.
  • Prioritize guests' needs and create unforgettable experiences.
Requirements

  • Minimum 1 year experience in a similar role.
  • Fluency in English.
  • Dutch and other languages appreciated.
  • Preferably experience in nightlife venues (bars/lounges).
  • Work Permit for The Netherlands required.


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