Customer Service Representative

4 weken geleden


Haarlem, Noord-Holland, Nederland Patrique Mercier Recruitment Voltijd
Customer Service Representative Opportunity in Greece

Patrique Mercier Recruitment is excited to present a fantastic opportunity for Dutch-speaking candidates looking to advance their careers in customer service while enjoying the breathtaking scenery and rich culture of Greece.

Key Responsibilities
  • Deliver exceptional customer service to Dutch-speaking clients via various channels, including phone, email, and live chat.
  • Address customer inquiries and resolve issues with a focus on high-quality service and customer satisfaction.
  • Maintain accurate records of customer interactions and feedback in the company systems.
  • Collaborate with team members to share knowledge and best practices for improved customer experience.
  • Participate in training sessions to stay updated on products, services, and company policies.
  • Identify opportunities for process improvements and communicate them to management.
  • Achieve individual and team performance targets while fostering a positive work culture.
Requirements
  • Fluent in Dutch, both written and spoken; proficiency in English is an advantage.
  • Prior experience in customer service or a related field preferred.
  • Excellent communication and problem-solving skills.
  • Ability to remain calm under pressure and provide solutions in a timely manner.
  • Familiarity with customer service software and tools is a plus.
  • Team-oriented mindset with a drive for excellence in customer care.
  • Willingness to relocate to Greece with a positive and adaptable attitude.
Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)


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