Customer Service Representative

2 weken geleden


Eindhoven, Noord-Brabant, Nederland Randstad Voltijd
Werken als Customer Contact Medewerker

We zijn op zoek naar een communicatief sterke en enthousiaste medewerker die zich graag inzet voor het contact met klanten. Als Customer Contact Medewerker ben je de eerste aanspreekpunt voor klanten en zorg je ervoor dat hun vragen en problemen zo snel mogelijk worden opgelost.

Je taken en verantwoordelijkheden
  • Neem telefoontjes aan en vraag door naar de behoefte van de klant
  • Bied in het merendeel van de gevallen zelf de oplossing voor de klantvraag
  • Verdeel overige telefonische vragen door naar de 2e lijn in de organisatie
  • Verwerk operationele klantvragen in het systeem
  • Terugkoppelen van klantvragen aan leidinggevende
  • Bewaak actualiteit van regio telefoonnummers in het systeem
Wat wij bieden
  • Een goed salaris van minimaal €15 per uur
  • Werken op locatie in Eindhoven
  • Werken bij een toonaangevend modern bedrijf
  • Flexibele uren en diensten
  • Werken in een gezellig team vol toppers
  • Een goed inwerktraject van ongeveer 3 maanden
Wie ben jij

We zoeken een medewerker die communicatief sterk is, leergierig en een harde werker is. Je hebt minimaal een MBO-3 diploma en 2 jaar werkervaring in de customer service branche.

  • Je bent communicatief, leergierig en een harde werker
  • Je hebt ervaring in de klantenservice branche
  • Je hebt minimaal een MBO-3 diploma


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