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Product Architect for Diagnostic Solutions
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Job Overview
ASML is seeking a skilled Product Architect to drive diagnostic solutions and enable our Service Engineers to reach Operational Excellence at our customers. This role involves defining and verifying new diagnostic deliverables in our service operations framework.
Key Responsibilities
- Define monitoring and diagnostic requirements for our products
- Create a Work Breakdown Structure (WBS) listing all required actions in close cooperation with customer support, Suppliers Program Management, System engineering and Development & Engineering
- Responsible for the diagnostic process and product performance verification and qualification
- Responsible for technical review of project deliverables (performance qualification)
- Support internal and external customers with processes and service product performance issues
- Contribute to the creation of the diagnostic roadmap and its contribution to business revenue (Service products) and cost (OPEX)
- Generate requirements and insights for new diagnostic break tough
Requirements
- MSc or PhD level in physics, electronics, data science or information technology combined with a background in Industrial Engineering or Service Management
- At least five years' experience in a Hi-tech System Engineering environment or similar
- Multidisciplinary, broad technical scope and track record in service or engineering leadership
Desirable Skills
- Eagerness to learn, expand your skill set and knowledge
- Quick learner
- High stress-tolerance
- Pro-active attitude and taking initiative
- Analytical skills
- Helicopter view
- Strong analytical ability with a pragmatic attitude, can make realistic proposals to tackle complex issues
- Flexible but result driven
- Innovative mindset
- Team player with excellent communication skills in a multicultural work environment
- Excellent verbal and writing skills in English
Travel Requirements
Willing to travel, several times per year (USA, Europe, Asia), 20% of the time.