Quality Assurance Officer KYC

6 dagen geleden

DriebergenRijsenburg, Utrecht, Nederland Triodos Bank Voltijd
About the Role

We are seeking a highly skilled Quality Assurance Officer to join our team at Triodos Bank. As a Quality Assurance Officer, you will play a critical role in ensuring the effectiveness and efficiency of our KYC & Financial Crime processes.

Key Responsibilities
  • Develop, improve, implement, and execute our KYC & Financial Crime QA Framework
  • Undertake quality assurance activities covering all financial crime processes, with a focus on Sanctions, Customer Activity Monitoring, and Fraud
  • Ensure findings are communicated to colleagues in a supportive way, considering developmental needs as required
  • Contribute to proposals for improvements to existing processes and policies to ensure compliance with legal and regulatory requirements
  • Support the Team Lead to collate, prepare, analyze, and complete reports for submission to relevant risk forums and committees
Requirements
  • Bachelor or Master's degree in Law, Criminology, Business Economics, or equivalent experience
  • Relevant subject matter expertise in KYC & Financial Crime, including experience in coordinating deliverables
  • Experience in providing training, coaching, and feedback with a track record of improving quality standards within an operational environment
  • Proficient in gathering and utilizing Management Information data
  • ACAMS qualification (or similar body) relating to financial crime or willingness to complete within the first twelve months in the role
  • Passion for fighting crime and a strong customer focus
  • Excellent verbal and written communication skills
  • Proficiency in English and the applicable local language(s)
  • Demonstrable affinity with the mission and values of Triodos Bank
About Us

Triodos Bank is a leading expert in sustainable banking, founded in 1980 in the Netherlands, with branches in Belgium, Germany, the United Kingdom, and Spain. We are a certified B Corp since 2015 and a member of the Global Alliance for Banking on Values. Our mission is to make money work for positive societal change.

We are committed to equity and diversity, and we value every individual's perspective. We strive to create an environment in which all colleagues and our broader community can feel safe and included.

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