Business Operations Specialist

4 weken geleden


Amsterdam, Noord-Holland, Nederland ING Voltijd
Business Analyst Legal Operations

ING is seeking a skilled Business Analyst to strengthen the Corporate Legal Operations team. This role is at the heart of ING, offering process improvement and digitalization challenges and opportunities.

The Corporate Legal Operations Team
The Corporate Legal Operations team consists of 5 paralegals and 3 functional application managers/project management support colleagues. The team operates in a dynamic, international, and challenging environment, collaborating with various departments on all levels and in all geographies. The team is responsible for procedural legal activities, corporate housekeeping, program management support, and functional application management of various legal applications, including Eagle, My PRS, i Manage, Sherpany, and MS Power Platform.

Roles and Responsibilities
As a Business Analyst in the CLO team, you will:

- Analyze processes of the current situation (AS IS) and define requirements for the future optimized situation (TO BE).

- Support and guide colleagues towards the TO BE.

- Functionally manage applications and support users.

- Drive change and innovation within the legal department of ING.

- Be the linking pin and closely work together with various stakeholders, including ING TECH, ING's robotics team, external IT suppliers, ING colleagues, and (senior) management.

- Keep up to date with new technology in the field of efficiency and effectivity.

Requirements
We are looking for someone with the following mindset and approach:

- Stakeholder management and engagement: Act as an expert to the legal departments and proactively liaise and educate colleagues/users.

- Team spirit: Comply with ING's Orange Code (collaboration) and help others to be successful, take it on, and make it happen, and always be one step ahead. Share knowledge and skills and actively seek collaboration.

- Analytical self-starter: Take ownership of challenges, provide oversight, and be process-driven.

- Solution-oriented: Think strategically and creatively, seek and develop solutions in consultation with colleagues.

What We Offer
We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at https://www.ing.jobs/netherlands/Why-ING/benefits.htm.

The benefits of working with us at ING include:

- A salary tailored to your qualities and experience

- 24-27 vacation days depending on contract

- Pension scheme

- 13th month salary

- Individual Savings Contribution (BIS), 3.5% of your gross annual salary

- 8% Holiday payment

- Hybrid working to blend home working for focus and office working for collaboration and co-creation

- Personal growth and challenging work with endless possibilities

- An informal working environment with innovative colleagues

About Us
With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what's possible and at the same time ensure you work with integrity and hold the customer's interests at heart? Do you want to be surrounded by progressive, inspiring, diverse, and supportive colleagues? Then there is no better place to invest your talents than at ING.

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