Assistant Store Manager
1 week geleden
Job Summary:
We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Batavia Stad Fashion Outlet. As an Assistant Store Manager, you will play a key role in supporting the Store Manager to achieve sales and service targets, while maintaining best practices and identifying areas for improvement.
Key Responsibilities:
- Leadership and Team Development: Support the Store Manager in leading and developing a professional store team to achieve company goals and incrementally improve individual objectives.
- Training and Development: Collaborate with training teams to develop a gold standard team, ensuring that all employees are equipped with the necessary skills and knowledge to provide exceptional customer service.
- Operational Excellence: Establish weekly/monthly objectives for the team, ensuring that all merchandise is properly and attractively displayed as per visual guidelines.
- Customer Service: Ensure that all employees present professionally and provide the highest level of customer service to achieve maximum sales and a radically personal experience.
- Collaboration and Communication: Collaborate with store support departments to effectively utilize company resources, align with Human Resources on company policies, procedures, and development planning for the store team.
- Additional Responsibilities: Perform other duties assigned by the Store Manager.
Requirements:
- Previous Experience: Previous experience in management, sales, hospitality, and/or service.
- Customer Service Skills: Exceptional customer service/clienteling skills.
- Leadership Skills: Strong leadership skills, able to coach/motivate team.
- Communication Skills: Professional verbal and written communication skills.
- Flexibility: Flexible work schedule, including nights, weekends, and holidays.
What We Offer:
- Competitive Salary: Competitive salary and monthly incentives.
- Training and Development: A top-of-the-line training program, unique to the industry.
- Benefits: A clothing allowance for each new season and generous employee discount.
- Career Opportunities: Opportunity to build a career with one of the fastest growing companies in fashion.
- Travel Opportunities: Opportunity to travel to other stores and abroad.
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