Senior Billing Analyst

3 weken geleden

Amsterdam, Noord-Holland, Nederland NBCUniversal Voltijd
Job Summary

The Senior Billing Analyst will be responsible for ensuring accurate pricing setup and invoicing for TVD, Airlines, and Picture box customers. This role will support the governance model of the Global Finance Customer Operations (GCFO) and external BPO organization.

Key Responsibilities
  • Ensure accurate processing of pricing setup and invoicing/revenue recognition for TVD and Airlines.
  • Monitor output of the outsourced partner against processes and procedures, feeding back on errors to the team and initiating improvements.
  • Ensure controls of operational activities are performed, where needed controls improved or new controls developed and implemented.
  • Provide weekly, monthly, or quarterly reporting of these controls to Managers, Directors, VP's of stakeholders.
  • Maintain relationships and take on ad hoc management reporting/information requests of multiple stakeholders (Legal, Sales, FP&A, and VP Finance) within a complex global business.
  • Partner up with the BPO and inform and support their management in retaining and developing key persons within the BPO.
  • Maintain relationships with Finance, Collections, Tax, and act as a finance support for Auditors (internal and External).
  • Take a proactive role in building the efficiency and effectiveness of the service and partnership between business and BPO.
  • Develop supporting documentation for process descriptions, train team members and BPO resources on process, compliance, procedures, and system usage.
  • Be an ambassador for the Company Credo.
  • Take part in projects or lead small to medium impact projects for system implementations, business process transitions, continuous standardization, and process improvements.
  • First point of contact for TVD and BPO escalations on day-to-day process, procedures, systems, and other issues.
  • Play a key role in monthly and quarterly close on controlling operational output and metrics reporting to stakeholders.
  • Be a Super user for various Ledger systems SAP, AS400; ARMR.
  • This role works across all Financial Operation functions; act as a unified department to supporting each other's goals and objectives.
  • Provide reports to Director Commercial Finance weekly on performance, projects, new initiatives, and compliance.
Requirements
  • Bachelor's degree or equivalent in a finance-related area.
  • Minimum 2-3 years' experience in a similar position within an international environment.
  • Ability to lead, motivate, and inspire high performance within a high-paced environment and be a proactive coach and mentor.
  • Basic Accounting knowledge to understand stakeholders and the finance environment.
  • Experience with Business Process outsourcing (BPO).
  • Excellent problem-solving & decision-making skills.
  • Able to effectively manage workload and work to tight deadlines.
  • Strong analytical and numerical skillset.
  • Persuasive communicator with influencing skills: proven ability to build relations and work across cultures and functions.
  • Proven Project management skills.
  • Fluent in English and other European languages is a plus.
  • Experienced CRM user (SAP).

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