Technical Support Expert
3 weken geleden
BeBee Professionals is looking for a Technical Support Expert to provide technical support to our clients. The successful candidate will be responsible for troubleshooting and resolving customer inquiries, and ensuring customer satisfaction. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, and at least two years of experience in a customer service or technical support role.
Key Responsibilities:
- Provide technical support to clients
- Troubleshoot and resolve customer inquiries
- Ensure customer satisfaction
- Work independently and as part of a team
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service principles and practices
- Proficiency in Microsoft Office and other software applications
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