European Operations Specialist

3 weken geleden

Utrecht, Utrecht, Nederland Adams Multilingual Recruitment Voltijd

**About the Role**

Adams Multilingual Recruitment is seeking a highly skilled Technical Support Specialist to join our team in the Netherlands. As a key member of our European operations, you will be responsible for providing technical support, development, and ongoing maintenance of Workday, focusing on operations in Europe.

**Key Responsibilities**

  • Provide technical support for all European business areas, including researching and resolving configuration issues, leading testing and auditing of data, training cross-functional users, developing reports and dashboards, and troubleshooting integrations.
  • Identify opportunities for process improvements and collaborate with functional teams to ensure proper support and sustainability.
  • Manage incidents, track ticket status, and partner with teams to resolve.
  • Collaborate with project resources in all aspects of system testing, including development of test strategy documentation, creating test scripts, coordinating testing resources, compiling test completion metrics, and test script execution.

**Requirements**

  • Strong technical skills and experience in Workday business processes, specifically in Payroll, Absence, and Time Tracking for Europe.
  • Excellent problem-solving and analytical skills, with the ability to identify and resolve complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
  • Self-motivated and able to work independently, with a strong desire to achieve team goals.

**Important Note**

This role is only open to candidates already living and working in the Netherlands and with full EU rights to work here. The role will be based from our office in Utrecht, and you will be required to travel there easily for 4 days a week, with one day from home.

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