Patient Engagement Expert
6 dagen geleden
Role Overview
We are seeking a skilled Patient Engagement Expert to join our Commercial Division.
About the Role
- The successful candidate will engage with assigned customers using an omnichannel approach, ensuring seamless communication.
- They will strategically coordinate customer touchpoints through marketing campaigns, tailoring messages based on data insights and relationships.
- Cross-functional collaboration within DSNL is essential to enhance the overall customer experience.
- A deep understanding of healthcare professionals' needs is crucial for building strong, value-driven relationships.
- Timely and compliant data reporting is vital, inputting insights into the Customer Relationship Management system and other analytical tools.
- Regular evaluations of customer engagement performance will inform priority adjustments based on data-driven insights.
Requirements
- Minimum 2 years' experience in the pharmaceutical industry.
- Project management skills and the ability to liaise with multiple stakeholders are essential.
- Established relationships/network in the cardiovascular diseases area would be advantageous.
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