Customer Service Medewerker
3 weken geleden
Bij HST Groep zijn wij op zoek naar een enthousiaste en klantgerichte medewerker om ons distributieverkeer te ondersteunen. Als Customer Service Medewerker ben je het eerste aanspreekpunt voor onze klanten en partners. Je bent verantwoordelijk voor het beantwoorden van vragen over zendingen, het informeren van klanten over wijzigingen en het afmelden van ritlijsten.
Je taken en verantwoordelijkheden- Beantwoord vragen van klanten over zendingen
- Informeer klanten over wijzigingen in hun zendingen
- Afmelden van ritlijsten
- Verwerken van transportorders
- HBO diploma of een afgeronde MBO niveau 4 opleiding
- Klantgerichte en servicegerichte houding
- Nauwkeurig werken
- Organisatorische, analytische en communicatieve vaardigheden
- Een salaris en arbeidsvoorwaarden volgens de cao Beroepsgoederenvervoer
- Vakantiegeld
- Opleidingsmogelijkheden
- Goede pensioenregeling
- Lease a Bike plan
- Korting op je fitnessabonnement
- Reiskostenvergoeding
- 27,5 vakantiedagen
HST Groep is een allround logistiek dienstverlener met alle disciplines in huis voor transport en logistiek. Ons dienstenaanbod omvat (inter)nationaal wegtransport, zeevracht, luchtvracht, warehousing en e-fulfilment. Wij bieden een fijne werksfeer, jaarlijks een afdelingsuitje, verjaardagscadeau en bedrijfsfeesten. Wij zijn een solide, toonaangevend bedrijf met sterke regionale wortels.
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