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Job Title: Customer Support Specialist
Job Summary:
We are seeking a highly skilled Customer Support Specialist to join our team at Oxford Global Resources. As a Customer Support Specialist, you will be responsible for providing exceptional support to our clients, ensuring their projects are executed smoothly and efficiently.
Key Responsibilities:
- Klanten te woord staan (Client-facing support)
- Analyses coördineren en inplannen bij internationale labs (Coordinating and planning analyses with international labs)
- Het interpreteren en rapporteren van resultaten uit het laboratorium (Interpreting and reporting laboratory results)
- Je coördineert de planningen en zorgt dat de deadlines gehaald worden (Coordinating schedules and ensuring deadlines are met)
- Adviseren van klanten over verschillende analysepakketten, systemen, logistieke services en prijzen (Advising clients on various analytical packages, systems, logistics services, and prices)
Requirements:
- MLO of HLO opleiding richting de chemie of vergelijkbaar (MLO or HLO education in chemistry or comparable field)
- Sterke communicatieve vaardigheden (Strong communication skills)
- Starters komen in aanmerking, werkervaring is wel een plus (New graduates are eligible, work experience is a plus)
- Goede beheersing van de Nederlandse en Engelse taal (Good command of Dutch and English languages)
What We Offer:
- Dienstverband: direct contract bij onze opdrachtgever, met uitzicht op vast (Employment contract with our client, with a view to permanent)
- Salarisindicatie: van €2600,- tot €3000,- per maand (Salary indication: €2600-€3000 per month)
- Werktijden: fulltime functie, dagdienst (Full-time position, daytime work)
- Locatie: Regio Amersfoort of Amsterdam (Location: Amersfoort or Amsterdam region)
