Process Improvement Specialist
1 maand geleden
Job Title: Local Process Owner
Job Summary:
We are seeking a highly skilled Local Process Owner to join our team at Metro/Makro Rotterdam Trading Office in Delft, The Netherlands. As a Local Process Owner, you will be responsible for managing projects in Common Sourcing, ensuring continuous improvement within the area of Business Processes in a sustainable and efficient way.
Key Responsibilities:
- Develop and implement projects end-to-end, from project plan to final approval of deliverable, in the area of processes and business development.
- Analyze, develop, and improve business processes, supporting all departments (Commercial, Logistics, QA, IT, and Finance) in process-related questions and being the link between end-users and process-supporting IT solutions.
- Collect and analyze data, identifying process inefficiencies, root causes of defects, and areas for improvement.
- Implement process changes, new processes, and support the implementation of IT-related application changes and updates.
- Document and maintain all process documentation in a standardized way, taking into account change requests, new developments, and IT tools.
- Support new business activities by designing and implementing workflows.
- Validate measurement systems and monitor results.
- Improve team dynamics and functions using the right facilitation skills.
- Create communication plans for conveying the right information about each project to organizational leaders and stakeholders.
- Support in training new employees in business processes and systems.
Requirements:
- Fluent in English.
- Knowledge of Lean Principles and qualified with Lean Green Belt minimum.
- Strong analytical skills.
- Structured and organized.
- Excellent in Windows Office applications.
- Excellent communication skills.
What We Offer:
- A position in our office in Delft.
- An international working environment in which to expand your vision and knowledge.
- Training for your professional and personal development.
- A 40-hour working week.
- Competitive salary according to expertise.
- Variable bonus according to company guidelines.
Currently, we provide a flexible, hybrid working schedule. A minimum presence in the office of at least three days per week is a must. During the onboarding and induction period, full presence in the office is required.
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