Hotel Operations Director

6 dagen geleden


Amsterdam, Noord-Holland, Nederland Independent Recruiters Voltijd
About the Role

As a Hotel Operations Director, you will oversee and optimize all aspects of facility services across various hotels in central London. This includes managing housekeeping, laundry, waste management, and other facility-related services.

The organization you will be working for specializes in providing facility services to the hotel industry, offering a broad variety of solutions to meet clients' needs.

Main Responsibilities
  • Act as the main point of contact for clients, building and maintaining strong relationships through regular updates on facility operations, performance, and budget matters;
  • Implement strategies to enhance client satisfaction and continuously improve service delivery;
  • Develop and maintain effective relationships with vendors and contractors, managing their performance to meet quality and contractual standards;
  • Ensure vendors adhere to agreed service levels, including high standards of cleanliness and hygiene across properties;
  • Guarantee service compliance with client policies, guidelines, and all relevant health and safety regulations.
Key Requirements
  • Strong leadership skills with experience in managing teams and facilities;
  • Excellent communication and interpersonal skills with the ability to build strong relationships with clients and vendors;
  • Ability to analyze data and implement strategies to improve service delivery and client satisfaction;
  • Proven track record of managing budgets and ensuring financial compliance.
What We Offer

We offer a competitive salary of £65,000 - £80,000 per annum, depending on experience, as well as opportunities for professional development and growth within the company.


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