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Technical Services Representative
3 weken geleden
Overview:
Pomeroy is a leading provider of technical services, and we are seeking an exceptional Technical Services Representative to join our team. In this role, you will have the opportunity to work with a diverse range of clients, providing expert technical support and guidance to ensure their technology systems run smoothly and efficiently.
Your key responsibilities will include:
- Providing technical support to clients via phone, email, or on-site visits.
- Identifying and resolving technical issues quickly and effectively.
- Developing and maintaining strong relationships with clients to understand their needs and deliver tailored solutions.
- Collaborating with internal teams to ensure seamless delivery of technical services.
- Staying up-to-date with the latest technological developments and advancements.
Requirements:
- 3+ years of experience in a technical support role.
- Strong knowledge of computer systems, software, and hardware.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- High level of professionalism and integrity.
