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We are seeking a highly skilled Client Relations Coordinator to join our team at beBee Professionals in Amersfoort.
- Manage client relationships and provide exceptional customer service to ensure customer satisfaction.
- Develop and maintain strong relationships with clients, responding to their inquiries and resolving any complaints in a timely and professional manner.
- Utilize strong problem-solving and organizational skills to effectively handle customer issues and improve overall customer experience.
The ideal candidate will have a good understanding of customer service principles and practices, as well as previous experience in a customer service or client relations role.
We are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service and building strong relationships with clients.
Key Responsibilities:
- Client Relationship Management: Develop and maintain strong relationships with clients, responding to their inquiries and resolving any complaints in a timely and professional manner.
- Customer Service: Provide exceptional customer service to ensure customer satisfaction, manage client relationships, and utilize strong problem-solving and organizational skills to effectively handle customer issues.
- Communication: Utilize strong communication skills to effectively communicate with clients, respond to their inquiries, and resolve any complaints in a timely and professional manner.
Requirements:
- Customer Service Experience: Previous experience in a customer service or client relations role.
- Communication Skills: Strong communication skills to effectively communicate with clients.
- Problem-Solving Skills: Strong problem-solving and organizational skills to effectively handle customer issues.