Technical Assistance Coordinator

4 weken geleden

Capelle ad IJssel, Zuid-Holland, Nederland beBee Professionals Voltijd
Technical Assistance Coordinator

beBee Professionals is seeking a Technical Assistance Coordinator to join our team. The successful candidate will be responsible for providing technical support to our customers, troubleshooting and resolving issues, and ensuring customer satisfaction. Key qualifications include a degree in Computer Science or a related field and at least two years of experience in a customer service or technical support role.

Responsibilities:

Provide technical support to customers via phone, email, or chat

Troubleshoot and resolve customer issues

Provide technical advice and guidance to customers

Collaborate with internal teams to resolve customer issues

Requirements:

A degree in Computer Science or a related field

At least two years of experience in a customer service or technical support role

Excellent communication and problem-solving skills

Knowledge of customer service principles and practices

Ability to work independently and as part of a team

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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