Sales Development Representative

3 weken geleden

Den Haag, Zuid-Holland, Nederland Undutchables Voltijd
Inside Sales Representative

As an Inside Sales Representative at Undutchables, you will be responsible for cultivating and nurturing a customer base within a designated area. Your primary focus will be on selling our client's products and services while maintaining the values of the company.

Key Responsibilities:
  • Account Management: Take ownership of a portfolio of accounts, overseeing all aspects of export, import, and cross-trade activities. Plan and execute phone calls based on the company's commercial plan and customer segmentation model. Collaborate with Trade Management to set and achieve sales targets for each customer. Proactively identify and pursue new business opportunities. Ensure competitive rates are maintained for each account and accurately recorded in relevant systems. Foster open communication and collaboration with Trade Teams as well as Sales Support Team.
  • Finance: Maintain the highest level of invoice accuracy and ensure timely payment of outstanding invoices by customers. Ensure valid and up-to-date credit agreements are in place for eligible customers requiring credit terms. Assist in resolving disputes related to contracts, quotes, or filing issues.
  • Performance Monitoring & Reporting: Keep commercial data updated in the information system to facilitate informed decision-making. Utilize data analytics to monitor and evaluate customer performance, identifying areas for improvement. Document high-quality sales call notes and maintain them in the CRM system. Regularly report on sales results, developments, and activities to Sales Management.
Requirements:
  • Proficiency in English is required.
  • Bachelor's degree in Business Administration or Logistics.
  • Experience in maritime shipping or logistics.
  • Proficiency in Microsoft Office and CRM tools.
  • Demonstrated commitment to high professional ethical standards.
  • Strong communication skills.
  • Negotiation prowess and solid business acumen.

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