Fintech Career Starter
3 weken geleden
About the Role
We are seeking a highly motivated and detail-oriented Junior Trading Assistant to join our team at flatexDEGIRO. As a Junior Trading Assistant, you will be responsible for providing exceptional customer support and assisting our customers with their trading-related requests.
Key Responsibilities
- Take ownership of customer requests to find short or long-term solutions to improve processes and overall customer satisfaction;
- Support our customers with complex information requests about our platform, Corporate Actions, transfers of securities, resolution of trading disputes, and more;
- Take the lead when assigned to different specialized sub-teams responsible for providing long-term solutions for reoccurring challenges;
- Effectively communicate and escalate to different departments to resolve trading-related requests.
Requirements
- Bachelor's degree and a strong affinity with financial markets;
- Native-level Dutch speaker;
- Fluent in English;
- 0-2 years of experience;
- Good understanding of financial products and affinity with the financial markets;
- Energetic team player with excellent communication skills;
- Available to work evenings occasionally.
About flatexDEGIRO
flatexDEGIRO is the leading and fastest-growing online broker in Europe, based in Germany, Austria, the Netherlands, Bulgaria, and the UK. We offer a wide range of independent products for the lowest fees, based on modern, in-house state-of-the-art technology.
What We Offer
- Promise of a good work-life balance;
- 30 days paid leave;
- An enthusiastic and fun team to work with;
- Personal and professional development with access to relevant courses;
- Transport allowance or related benefits like a leased electric bike;
- Pension plan;
- A challenging job in an international and fast-growing company;
- A competitive salary;
- A lot of freedom executing your role and a chance to shape your own career;
- The opportunity to participate in a new, enthusiastic team of like-minded professionals.
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