Customer Service Specialist

1 week geleden

Venray, Limburg, Nederland Randstad Voltijd
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues via phone, email, and chat
  • Provide support to the business manager to achieve customer satisfaction
  • Collaborate with internal teams to ensure seamless customer experience
  • Manage and maintain accurate records of customer interactions
  • Participate in continuous improvement initiatives to enhance customer service processes
Requirements:
  • Minimum 4 years of experience in a customer-facing role, preferably in a logistics environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in MS Office and SAP
  • Strong knowledge of the Dutch language, with English language skills a plus
What We Offer:
  • A competitive salary between €25,000 and €35,000 per year
  • A comprehensive benefits package, including pension and health insurance
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you

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