International Sales Support Specialist
2 dagen geleden
We are seeking a skilled International Sales Support professional to enhance our organization's global sales activities and communication efforts. This role involves managing customer relationships, executing sales strategies, guiding service processes, coordinating marketing campaigns, and creating impactful content for target markets.
Key Responsibilities:
- International Sales Strategies: Engage actively in implementing international sales strategies to drive business growth and expansion.
- Customer Relationship Management: Cultivate and strengthen relationships with current international customers and potential clients to ensure long-term partnerships.
- Sales Data Management: Ensure customer data and sales activities are accurately maintained in the CRM system to inform business decisions.
Communication and Content Creation:
- Content Development: Create and oversee content for international marketing and communication initiatives, including social media posts, newsletters, and website updates.
- Marketing Materials: Tailor marketing materials such as brochures, presentations, and product information for various languages to effectively engage target audiences.
- Culture-Specific Content: Write and adapt content to resonate with diverse target audiences and cultures, fostering a deeper understanding of their needs and preferences.
- Brand Visibility: Foster relationships with trade publications and media outlets to boost brand visibility and credibility.
Events and Fairs:
- Event Coordination: Organize and coordinate participation in international trade fairs, training sessions, and other events to showcase products and services.
- Supplier Communication: Communicate with event organizers and suppliers to ensure seamless participation and a successful event experience.
Customer Service and After-Sales:
- Customer Support: Respond to inquiries, resolve complaints, and handle service requests from international clients to ensure high levels of customer satisfaction.
- After-Sales Support: Oversee after-sales processes to maintain high levels of customer satisfaction and loyalty.
- Troubleshooting: Assist in troubleshooting issues related to deliveries or products in international markets to minimize disruptions and ensure timely resolution.
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