Restaurant Operations Supervisor

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Hyatt Corporation Voltijd

About the Role

We are seeking a highly skilled and experienced Assistant Outlets Manager to join our team at Hyatt Regency Amsterdam. As a key member of our Food and Beverage department, you will be responsible for managing the day-to-day operations of our restaurants and bars, ensuring exceptional guest service and employee satisfaction.

Key Responsibilities

  • Manage the restaurant and bar operations, including staff supervision, inventory management, and quality control.
  • Assist the F&B Manager in developing and implementing strategies to improve guest satisfaction and employee engagement.
  • Lead and coach the team to achieve exceptional guest service and employee satisfaction results.
  • Ensure that all food and beverage products are of high quality and meet the hotel's standards.
  • Responsible for maintaining a clean and organized work environment, both front and back of house.
  • Resolve guest complaints in a professional and timely manner.
  • Assist in the selection and training of new employees.
  • Participate in inventory management and maintenance of hotel operating equipment and assets.
  • Take responsibility for resolving discrepancies in beverage inventory and bill settlements.

Requirements

  • 2+ years of experience working as a Restaurant Supervisor or Assistant Manager in a hotel.
  • Degree in Hospitality or Tourism, or equivalent on-the-job training.
  • Excellent language and communication skills in English (and preferably in Dutch).
  • Encouraging and reassuring, with a team player attitude.
  • Experience working with a POS system.
  • Flexible schedule, capable of working in evenings, weekends, and/or holidays.
  • Licensed to work in the Netherlands, holding an EU/EEA passport or a valid work permit.

What We Offer

  • Join a dynamic and supportive team environment.
  • Opportunities for career growth and development.
  • Competitive salary and benefits package.
  • Uniform and in-house laundry service.
  • 25 vacation days.
  • Travel allowance.

About Us

Hyatt Corporation is a global hospitality company that is committed to caring for people so they can be their best. We believe in the importance of teamwork, diversity, and inclusion, and we offer a range of benefits and opportunities for our employees to grow and develop their careers.


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