Restaurant Operations Supervisor
2 maanden geleden
About the Role
We are seeking a highly skilled and experienced Assistant Outlets Manager to join our team at Hyatt Regency Amsterdam. As a key member of our Food and Beverage department, you will be responsible for managing the day-to-day operations of our restaurants and bars, ensuring exceptional guest service and employee satisfaction.
Key Responsibilities
- Manage the restaurant and bar operations, including staff supervision, inventory management, and quality control.
- Assist the F&B Manager in developing and implementing strategies to improve guest satisfaction and employee engagement.
- Lead and coach the team to achieve exceptional guest service and employee satisfaction results.
- Ensure that all food and beverage products are of high quality and meet the hotel's standards.
- Responsible for maintaining a clean and organized work environment, both front and back of house.
- Resolve guest complaints in a professional and timely manner.
- Assist in the selection and training of new employees.
- Participate in inventory management and maintenance of hotel operating equipment and assets.
- Take responsibility for resolving discrepancies in beverage inventory and bill settlements.
Requirements
- 2+ years of experience working as a Restaurant Supervisor or Assistant Manager in a hotel.
- Degree in Hospitality or Tourism, or equivalent on-the-job training.
- Excellent language and communication skills in English (and preferably in Dutch).
- Encouraging and reassuring, with a team player attitude.
- Experience working with a POS system.
- Flexible schedule, capable of working in evenings, weekends, and/or holidays.
- Licensed to work in the Netherlands, holding an EU/EEA passport or a valid work permit.
What We Offer
- Join a dynamic and supportive team environment.
- Opportunities for career growth and development.
- Competitive salary and benefits package.
- Uniform and in-house laundry service.
- 25 vacation days.
- Travel allowance.
About Us
Hyatt Corporation is a global hospitality company that is committed to caring for people so they can be their best. We believe in the importance of teamwork, diversity, and inclusion, and we offer a range of benefits and opportunities for our employees to grow and develop their careers.
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