Financial Operations Specialist
3 dagen geleden
Shell is a global energy company that aims to make energy more accessible and affordable. We are committed to creating a more equitable, inclusive, and diverse workplace, where everyone can thrive.
Job DescriptionWe are seeking an experienced Credit Controller to join our Finance Team in Shell Downstream Services International. As a key member of our team, you will play a crucial role in managing risks and exposures arising from sales with third-party customers.
You will be responsible for end-to-end account management, structurally solving customer invoicing and operational issues, and continuously improving credit management activities from efficiency and effectiveness perspectives.
Your primary goal will be to prevent overdue amounts from occurring by proactively reaching out to customers and internal stakeholders to decrease debt and mitigate risk.
Duties and Responsibilities- Manage daily credit control operations, focusing on receivables management, customer outreach, and stakeholder engagement.
- Prepare account statements, send reminders, perform collection calls, initiate disputes, and monitor progress.
- Ensure effective receivables management through charge token blocking, debt handovers to collection agencies, negotiation with stakeholders, and process improvements.
- Maintain and foster good working relationships with Sales and other business partners to resolve issues, improve core processes, and deliver better results.
- Book bank statements, apply cash, reconcile accounts, perform refunds, write-offs, and report AR balances, aging, insights, and focus areas.
- Identify risks and areas for improvement to prevent bad debt and decrease aging receivables.
- Participate in various projects and ad-hoc tasks as required.
We are looking for a candidate with knowledge in Receivables Management, Accounting, Finances, and Order-to-Cash processes. The ideal candidate should have experience in cash collection within an international environment, proficiency in Excel and MS Office packages at an advanced level, and academic-level thinking.
A background in Trust IT, Business Central, or Salesforce would be beneficial, as would experience in a scale-up, automotive, or energy environment. Excellent communication and reporting skills, fluency in English, and Dutch (German or French being a plus) are essential.
Working ArrangementsWe offer flexible working arrangements, subject to local regulations and legislative frameworks. If you're interested in exploring flexible working options, please describe your preferences in your application.Benefits and Career Development
At Shell, we value diversity, equity, and inclusion. We strive to create a workplace where everyone can excel and reach their potential. Our benefits package includes competitive compensation, career development opportunities, and a commitment to work-life balance.
Location and SalaryThis role is based in the Netherlands, and we offer a salary range of approximately €45,000 - €60,000 per annum, depending on experience and qualifications.
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