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B2C Warehouse Associate

2 maanden geleden


Amsterdam, Noord-Holland, Nederland Richemont Voltijd
How will you contribute to our success?

Our Amsterdam-based European warehouse serves as a vital hub for managing spare parts and processing returns of finished products, as well as facilitating our European E-commerce operations. This facility is directly supported by our central warehouse in Switzerland and collaborates with various external suppliers, in addition to handling shipments from boutiques and wholesalers.

As we enter the busy holiday season, we are seeking additional Warehouse Operators to assist with operations across 10 of our esteemed brands.

Key Responsibilities:

Picking:

Efficiently select spare parts and finished products according to picking lists for various clients, including wholesalers, boutiques, repair platforms, and end-customers across Europe, ensuring daily processing of all deliveries. Verify the accuracy of picked orders (both reference and quantity) and organize them accordingly.

Shipping:

Prepare shipments for all orders directed to clients (end-customers, wholesalers, boutiques, etc.) as well as manage returns to suppliers. Generate necessary shipping documentation and ensure that products are properly packaged for dispatch. Identify special shipping requirements for non-EU destinations and prepare appropriate export documentation in compliance with local customs regulations.

Inbound/Reception:

Receive new shipments from various suppliers and carriers, verifying the quality and quantity of the contents. Address local claims regarding misplaced items within the stock as reported by our order pickers.

Returns:

Inspect returned spare parts and finished products from end-customers, wholesalers, and boutiques. Accurately receive products into designated storage locations. Make necessary adjustments in the inventory system to maintain accurate stock levels and communicate any claims to the central team via email.

Wrapping & Assembling:

Gift-wrap items such as watches, jewelry, or accessories in accordance with brand guidelines. Gather and assemble all required documentation (gift cards, warranty booklets, etc.) in the appropriate language and package them together in a single gift box.

Warehousing:

Organize items by brand and category into the correct storage bins or locations. Create new storage locations as needed or expand existing ones that are too small. Maintain an organized storage environment, ensuring all bins and cupboards are systematically arranged.

What does success look like in this role?

Proficient written and spoken English skills. Strong focus on customer satisfaction. A hands-on approach to tasks. Excellent numerical skills and attention to detail. Ability to thrive under pressure and meet high demands efficiently. Team-oriented mindset. Proficient with computer systems.