EU IT Support Specialist

4 weken geleden

Amstelveen, Noord-Holland, Nederland Dawn Foods Voltijd

Job Purpose and Overview

As an IT Support Engineer at Dawn Foods, you will be responsible for providing technical assistance to the European business, focusing on end-user PC support. You will be part of the EU IT Team, working in different locations throughout Europe.

Main Responsibilities and Activities

  • Provide technical support to Dawn team members as assigned by the EU Helpdesk function
  • Empower end-users with knowledge to maximize the productivity of IT tools provided to them
  • Provide scheduled onsite support and maintenance to other Dawn EU locations when required
  • Ensure support administration documentation is completed and accurate
  • Ensure site IT asset records are maintained and current
  • Fully understand, promote, and maintain the corporate culture and philosophy
  • Maintain and improve quality standards on an ongoing basis
  • Collaborate with Dawn people at other locations for specific projects and adherence to corporate standards
  • Support the implementation of key EU IT projects

Requirements

  • Approximately 1+ years of experience in a PC/User support role
  • Organized and able to create processes when formal procedures are not established
  • Fluent in English (both verbal and written)
  • Fluent in Dutch (both verbal and written)
  • Available for 32-40 hours a week
  • Willingness to travel to other Dawn EU locations
  • Ability to work both independently and in a team-oriented, collaborative environment
  • Valid driver's license and passport

Why Dawn Foods?

At Dawn Foods, you'll be part of an innovative company that recognizes and values your unique contributions and supports you in achieving your full potential. Our commitment to excellence extends to our employees, providing development opportunities to help you progress in your career. Our package includes:

  • Competitive salary
  • Pension Plan
  • 25 days of annual leave + a birthday day off
  • Laptop and phone

You'll also enjoy benefits such as:

  • Hybrid Working; the opportunity to work from home on Friday
  • Employee Assistance Program to support you and your family
  • Volunteering program; spend a day volunteering in your local community
  • Internal Recognition platform
  • Access to over 10,000 courses on the LinkedIn Learning platform
  • Monthly wellness initiatives

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information, or any other status or condition protected by applicable law.

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